If for any reason whatsoever, you are unhappy with your purchase, you have 30 days from the date of purchase to return an item to Cable Cabana. Unless written approval is received from Cable Cabana, items returned beyond the 30 days of the date of purchase are not eligible to return. For clarification purposes, “returned” is defined as the item being in the physical possession of Cable Cabana.
Returns arising as faults or mistackes on the part of Cable Cabana will receive a “full refund”, no questions asked, after the item has been returned and delivered to Cable Cabana in an acceptable condition. In cases such as this, Cable Cabana will provide a pre-paid return shipping label, and the item MUST be returned in its original packaging type. If the original packaging type is not utilized, you will be charged the difference between the original packaging type and the actual packaging type, with the charge being deducted from the “full refund”.
Returns outside of the specified time period (written approval is required), or not due to the fault of Cable Cabana, will be accepted on all of the following terms:
- Buyer assumes all costs and liability to return ship and insure the item,
- The item is found to be in an acceptable condition upon its return,
- All shipping and handling costs incurred by Cable Cabana to originally ship the item will be deducted from the “full refund”.
Refunds will be processed within 5 business days of return delivery of the item.
All orders will be shipped within one (1) business day, or within 24 business hours after your order is placed.
We ship Monday through Saturday, excluding Federal Holidays.
Shipping is primarily done through the United States Postal System (USPS) using either Priority, First Class, or Economy Mail depending on the item being shipped.
Larger, more bulky items, are shipped using either Fedex or UPS.
Once your item(s) has shipped you will be emailed a tracking number, at which time you will be able to see which carrier has been utilized for your delivery.
We can arrange for overnight and next day shipping for additional costs to you, the buyer.